Mike Ertel, CEO
"Great leadership in the marketing industry starts with a clear strategy and the unwavering commitment to equip our teams with everything they need to excel.
At Nahan, our role as leaders is to remove barriers, foster innovation, and create an environment where agility, integrity, and customer focus thrive. When our people have the tools, support, and vision, they deliver what we do best — exceptional service and measurable results for our clients.”
Jake Hertel
Chief Financial Officer
“In direct marketing, strategy is only as strong as the team and resources behind it. At Nahan, our financial stability allows us to invest in the best talent, the right technologies, and the innovations our clients need to grow.
By aligning our people and capabilities with customer goals—and having the flexibility to adapt as those goals evolve—we ensure we’re not just delivering today’s campaigns, but building the foundation for exceptional results well into the future.”
Chad Coss
Vice President of Human Resources
“Our people are at the heart of everything we do. At Nahan, leadership means creating an environment where talented individuals feel valued, supported, and inspired to do their best work. We foster a culture built on respect, collaboration, and growth—because when our team thrives, so do our clients.
By investing in our people, we ensure the creativity, innovation, and service excellence that define Nahan today and will carry us into the future.”
Krista Black
Vice President of Marketing and Account Services
“True service is about more than getting the job done—it’s about creating the conditions for clients to thrive. At Nahan, we anticipate, adapt, and execute with care, so our clients have the confidence to think bigger and move faster.”
Dawn Volante Brown
Vice President of Business Services
"Leadership at Nahan means creating space for people to thrive. We build strong partnerships, nurture relationships, and empower our servicing teams to anticipate needs and remove roadblocks so working with us feels effortless.
When we lead with empathy, clarity, and a commitment to excellence, we don’t just deliver results, we build lasting trust.
That’s the culture we choose every day."
Aaron Weekes
Vice President of Information Technology
“Leading technology at Nahan means preparing our teams and customers for what’s next. We combine the latest advancements in data, security, and automation with a human-centered approach, ensuring innovation always serves strategy.
By streamlining direct mail and catalog workflows, we help clients work faster, smarter, and with greater precision—while safeguarding the trust that makes every connection count.”
Bri Bennett
Vice President of Finance
“In Finance, our role goes beyond the numbers—we’re here to make every financial interaction with Nahan seamless and transparent. By streamlining quoting, billing, and accounts payable processes in collaboration with our sales team, we ensure accuracy, speed, and clarity for our customers.
When our processes run smoothly, our clients can focus on their goals, confident that the details are handled with precision and care.”
Mike Logar
Senior Vice President of Client Solutions
“In our business, success is defined by enabling clients to achieve sustained growth through the direct mail channel. Our Client Solutions team integrates strategy, creative, data, and production to address complex challenges and deliver measurable impact.
With deep in-house expertise across every discipline, we provide clients with the advantages of accelerated speed to market, greater precision, and solutions aligned to their objectives. Our commitment is simple — when our clients succeed, we succeed.”
Sean Wambold
Vice President of Client Solutions
“For me, it all starts with understanding the challenges our customers are trying to solve. In Client Solutions, our job is to bring the right subject matter experts together—whether in data, creative, production, or postal—to craft solutions that deliver results and drive growth.
The best outcomes come when we listen first, move quickly, and align our expertise around our clients’ goals.”
Michael Henry
Vice President of Operations
“In Operations, our mission is to keep Nahan running at peak performance—safely, efficiently, and with the highest quality standards. We invest in advanced printing technology, maintain a relentless focus on workplace safety, and drive process improvements that eliminate waste and increase speed.
By building a culture of continuous improvement into our daily routines, we create a more resilient operation that’s ready to meet demand, exceed customer expectations, and set the standard for excellence in direct mail and catalog production.”
Paul Overn
VP Pre-Production Services
“Pre-Production is where precision and preparation set the stage for success. From scheduling and planning to data processing and postal logistics, our team ensures every project moves smoothly from concept to press.
We’re investing in automation, refining workflows, and strengthening quality control so our customers benefit from faster turnarounds, greater accuracy, and consistent excellence. By optimizing the front end, we give every campaign the best possible start.”
Alan Sherman
Vice President of Marketing Strategy
“The best direct marketing strategies start with data and a clear plan. By analyzing audience behavior, market trends, and performance metrics, we create campaigns that drive growth while keeping costs in check.
Our goal is to give every client a strategy that’s not only smart and targeted, but also adaptable—so they can maximize results and stay ahead in a competitive market.”
Mike Dietz
Executive Creative Director
“Every great creative solution starts with listening—understanding our clients’ goals, their brand, and the audience they need to reach. From there, we combine market trends, direct response best practices, and data-driven insights to develop creative that gets opened, read, and acted on.
Our team thrives on turning complex marketing challenges into high-performing campaigns that look great, connect emotionally, and deliver measurable results.”
