Three Benefits of Working for Nahan

 

Author: Nick Hammitt, Marketing Intern

Nahan is an award winning company with amazing opportunities for its current and future employees. If you are considering joining the team at Nahan, I’d like to tell you about three benefits of working here. From the first time I walked into the building to interview, I could feel the family-like atmosphere. As I walked around the facility, every single person I came in contact with said hello to me. That truly mattered to me when making the decision to work for Nahan. 

Here are three benefits that I see in working for Nahan:

1. Leadership That Values Their Employees

Nahan has over 350 employees and we are ranked as one of the top 20 largest employers in St. Cloud, MN. We are thriving and are constantly looking for new team members. One of Nahan’s most valued traits is our ability to maintain a small company feel, while being a robust and growing company. It is a priority of Nahan’s leaders to be accessible to employees and the needs of our customers, and be willing to step in at any point to make decisions and to support the team. It’s part of the reason we’ve been able to be so successful over the years.

Our leadership makes sure to acknowledge the employees and their milestones. Whenever we have anniversaries and employee events, the leadership is here celebrating with the team. That is quite a good feeling to see that Nahan employees are recognized and valued for what they do.

 2. Values

Since I’ve been here, I’ve heard a lot about Nahan Values. These values were established by our owners and our leadership team. Here at Nahan we live by these values. When we recognize our team members, we always associate the recognition with upholding at least one of these values:

N = Never Stop Being the Best

A = Always Treat Others with Dignity and Respect

H = Honesty and Integrity

A = Amaze Our Internal and External Customers

N = Now is the Time

3. Culture

The last, but most important benefit I see in working at Nahan, is our culture. Culture is important to the owners at Nahan and it’s important to the employees as well. These employees have seen each other through milestones, growing families, successes, and challenging times as well. When we asked our employees to share their favorite part about working for Nahan. The resounding majority of our team said “the people” and since I’ve been here, I’d definitely agree.

Employees come for the work but stay for the culture. I had recently pulled a statistic and 28% of Nahan’s employees have worked here for more than twenty years! It’s incredible to see statistics like that and seeing the culture first hand, I believe it.

Learn more about Nahan’s culture and current job openings.

 

The Value of Triggered Direct Mail

 

Author: Sean Wambold, VP of Business Development

What are trigger mailings?

How many times have you bought something online, looked up what a monthly loan payment would be or gotten an insurance quote, only to get follow-up offers in the mail? Or moved to a new home and received furniture offers? This happens every day and is known as trigger mail. Trigger mailings are “triggered” by an event – your behavior – and are the most effective type of direct mail campaign. Response is typically 40-70% higher than a typical mailing.

Trigger mailings produce superior results

Marketers that work with data know that prospect and customer behavior – whether it’s a credit inquiry, purchase or a life event, our interest in a product or service – is more relevant than our household income or which zip code we live in. But as marketers, we also know that consumer attention is fleeting – just because we’re looking at switching auto insurance because we received a rate increase – doesn’t mean we’ll still be interested a month from now.  The best trigger programs reach us quickly with personalized offers while the interest level is still high.

But how do you build an effective trigger mail program? Nahan’s solution is in combining both fresh and highly targeted trigger data and an efficient production process that reaches prospects quickly, with the right creative and messaging.

Trigger data sourcing

The two main trigger data categories are Credit and Invitation to Apply (ITA) data. Credit triggers typically come from the three main credit bureaus: Experian, Trans-Union and Equifax, and include auto, credit card, mortgage, personal loan, home equity, retail, and insurance inquiries.

ITA data is non-credit based, comes from many sources, and is driven by lifecycle events like age, marriage, employment, home purchase, moving or shopping. There are approximately 38MM to 65MM credit inquiries a month. ITA data ranges from 10-20MM monthly occurrences. Trigger data can also be web-based, such as cart abandoners or visitors to a website, captured via software or IP address.

Trigger data costs more than the usual compiled demographic data and non-triggered credit data. This is because of its credit bureau or multiple data sourcing and the extra work involved in capturing it daily, linking/deduping from multiple sources, cleaning it, and then delivering it for mailing, all within 24 hours. However, our clients usually find that the added benefit of far higher trigger response (+40-70%) greatly outweighs the additional cost. In some cases, it may be worth testing first class postage against standard class in terms of total ROI.

Nahan’s trigger data: faster, fresher, and more accurate

Nahan provides highly targeted triggered data via its credit data agent partners, who can also supply ITA lifecycle data. A credit data agent consolidates data from the 3 credit bureaus, providing real-time, deduped, and cleaned trigger data, delivered to Nahan for production within 24 hours. The “freshness” of this data means superior response results. Credit data agents have the ability to access all credit-active consumers, identifying the “best” address and info for an individual across the 3 credit bureaus. Because they source from 3 bureaus, they find 15-30% more net triggered data than is available from a single bureau.

Data can also be ranked and prioritized by the use of sophisticated predictive models during the 24-hour data processing period. These models leverage thousands of credit and non-credit data points, which dramatically increases the amount of available predictive data. Machine learning algorithms enable us to evaluate and sift through the data to find the right combination of data elements for the best model performance. Model performance continually improves as updated campaign results are added to the data.

Nahan’s trigger production: fast, flexible and nimble

One of Nahan’s capabilities that I’ve been the most impressed with is the agility of our platform and how well it can support the execution of high-performance trigger mailings. With our dedicated triggers team, we can provide flexibility and nimbleness unmatched by competitors. We convert the complex programming process into a simple, automated lights-out program.

Timing is everything and partnering with a solutions provider that delivers a quality product provides a major advantage. At Nahan, our 48-hour turn-around time, from receiving data to first mail-drop, sets us apart in our speed-to-market. Our experts can leverage the data to create a personalized direct mail piece based on the consumer’s behavior that arrives in-home as fast as 5-7 days after the event. We can also time triggers to an integrated mobile digital program.

What matters – the results

Analysis conducted across client products and industries has proven a Nahan trigger response lift ranging from 40-70% over traditional direct mail credit data programs. Analysis also indicates that it is crucial to reach recipients within 7 to 10 days after the behavior event. Nahan triggers average 7 days from event to in-home when first-class postage is used. After that, response begins to drop off. First class mail usually out-performs standard class mail on a cost-adjusted basis.

Nahan’s trigger programs are perfectly timed and managed to interact with prospects at the right time with the right offer. They work because they quickly and effectively identify and reach prospects that have expressed a need through their behavior. We understand that our clients’ offers are not the only ones out there and recognize that a program that brings together high-quality data, superior production, and speed to market is crucial for marketing success.

Three Benefits of Nahan’s Drive-Up Hiring Events

Author: Janelle Kolle, Sr. Recruiter 

 

We can all agree that employment needs for most companies look different than they have in years past. While this presents a unique challenge to employers, it also provides an opportunity for innovative recruiting ideas. Based on the most recent data from The Bureau of Labor Statistics, the number of unemployed persons is at 9.5 million.1 Thankfully, we have a team of resilient and adaptable HR professionals who rose to the challenge of finding new ways to bring the excitement of our growing team to our community. The results of a collaborative brainstorm led to the birth of our summer Drive-Up Hiring Events. An entirely outdoor event that allows for an efficient experience for potential hires all while maintaining the personal touch of an in-person event. After holding two successful Drive-Up Hiring Events this summer, we’ve seen the advantage of these events in three significant ways.

 

1. Keeping Safety a Priority

Creating safe events at Nahan is critical for the health and well-being of our current and future employees. We found that our Drive-Up Hiring Events provide a quick, easy, and safe way for potential employees to apply for our open positions. The ability to conduct an interview from the comfort and safety of your car is a game changer for the future of hiring. This is something we can utilize here at Nahan for years to come.

 

2. Positive Return on Investment

Our Drive-Up Hiring Events have proved to be very effective in terms of cost, time, and resources. We have had a great turnout at each of our events, with one event resulting in four offers in just a couple of hours! Additionally, we look forward to referrals and the conversations generated by our previous events to follow in the weeks ahead.

 

3. Efficient, but Personal

The online job application process can be very impersonal, making things feel less genuine.  A member of our Talent Acquisition team said, “We need to see faces and feel connected on both sides, as a candidate, and as an employer. A huge part of feeling like you’ve found your place is seeing and feeling the facility and the culture.” Bringing people to Nahan with the Drive-Up Hiring Event allowed potential employees to see if they thought it would be a good fit and talk to production leaders as well.

Nahan is a large employer in the area, but only knowing the Nahan name is not enough for people to feel personally connected. Applicants need to feel welcome and comfortable during the process. This requires some creativity on the side of the employer to offer in the current environment. The work the team put forth in these creative ways was a great success.

Nahan Worker

 

Didn’t make the first two Drive-Up Hiring Events? No problem! Our next hiring event will be on Monday, August 16th. Come join us to meet our recruiters and discover your place at Nahan. Spread the word and tell your friends and family about our open positions and benefits. We are located at 7000 Saukview Drive, St. Cloud, MN 56303. See you there!

 

 

 

 

References

 

1 https://www.bls.gov/news.release/pdf/empsit.pdf