To help make your printing experience as simple as possible, we pulled together some helpful resources. From frequently asked questions to informational articles, get the answers to your questions below. If you still can’t find what you’re looking for, contact our team.
Resources
Why Direct Mail Prospers in A Digital World
There’s no doubt about it – we live in a digital world. Ads constantly fill consumers’ screens and compete for their attention. So what should your brand do to cut through the clutter of marketing messages and engage your audience? The numbers say direct mail.
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Keep up on industry trends, learn how direct marketing and print fits into your marketing plan, get a look into Nahan’s culture and more – all in one place.
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Stay up to date on all Nahan news. From awards, community involvement, grants and certifications, and more, we keep you in the loop.
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Track My Mail
Want to track your project? We can help with that. Through the USPS Intelligent Mail Barcode® (PDF), you're able to conveniently see where your mailer is located and when it arrives to its final destination.
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How to Send Files to Nahan
Use this resource when transferring files to or from Nahan for the most secure and accurate results. We’ve outlined two processes we recommend: Web Interface Method and Secure File Transfer Protocol (SFTP) Method.
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Manage Your Project Online
At Nahan, we use a pre-press portal powered by Kodak Insite
to work with our customers online. Use this secure resource to efficiently manage the proofing, correction and approval process.
Frequently Asked Questions
The printing process can be a confusing one, and if you have questions, you’re probably not alone. Take a look at the FAQs below, or see the full list here. If you still can’t find the answer you’re looking for, contact our team.
Nahan is a central U.S. printer, located in St. Cloud, Minnesota at 7000 Saukview Drive. All of our operations take place at this location, but we have representatives throughout the United States to conveniently serve our entire customer base. Printing representatives currently reside in Minnesota, New York, Texas, Illinois, and North Carolina but serve customers across the globe, printing for international companies that are mailing to the U.S. and Canada market.
We typically have 24-hour availability for receiving; however, we ask that customers call us to schedule incoming deliveries. Our Customer Service hours are typically 8:00 am – 5:00 pm (central time zone) with additional hours available upon request.
We’re always looking for innovative, forward thinkers to join our team. Visit our Careers page to find job openings and learn more about our company culture to see if we’re a fit for you.
To make it as easy as possible, we’ve included these details (and more!) on our Resources page.
There are several indicia formats based on the type of mail you’re sending. Use this helpful resource when designing your indicia, or ask your Nahan team member to help you with specific details.
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