How Often People Check Their Mailbox and Other Fun Facts

Author: Melissa Fransen

Every day I stop at our mailbox to get our mail.

I’m also signed up for USPS Informed Delivery emails, so I get an email each morning that contains details of what we’ll be receiving that day in our mailbox.

The catalogs we receive typically end up on the end table in our living room to browse through. In fact, at this present moment, we have about 10 catalogs that we plan to look through again this weekend so we can place some Holiday gift orders. I also have a number of direct mail offers I’ve kept as well and I have those in an organizer in the corner of our kitchen cupboard.

As I was walking down my driveway the other day to get my mail, I started wondering about my mail habits and how closely they match other people’s habits. So, I decided to do some research.

How Often Do People Check Their Mailbox
Photo: cottonbro from Pexels

How Often People Check Their Mailbox

According to the USPS, 98% of people visit their mailbox every day to get their mail and 77% of people sort through their mail immediately. According to a study the USPS conducted, most consumers set aside time each day to sit down with their mail and on average, they spend 30 minutes with catalogs and 25 minutes with direct mail! Here is another interesting statistic, according to a report from MultiChannel Merchant regarding Holiday shopping this year, 37% of people have become more excited to receive their mail and 30% are spending more time reading promotional messages from the mail than before the pandemic.

Informed Delivery

According to a recent update from USPS, over 20% of U.S. households are now signed up for USPS Informed Delivery and the subscription rate is growing with over 350,000 new subscribers weekly. 79% of Informed Delivery users are engaging with the daily emails and 82% of these users are engaging in the mornings.  According to the USPS update we received, the emails are generating a 68% Email Open Rate (which is over 3 times higher than the industry average email open rate of 18%) and a 2-6% Click Through Rate. As a marketer, those stats get me excited!

Other Fun Facts

Here are some other fun facts/statistics I found interesting:

Looking to Stand Out in the Mailbox?

At Nahan, we are proud to offer award-winning catalog and direct mail services as a part of our product offering. If you are in interested in learning more, contact us today!

Bio: Melissa Fransen is our Marketing Manager. She started with Nahan in May of 2017. Melissa is responsible for Nahan’s marketing initiatives, which includes everything from conference planning to social media initiatives. In her spare time, Melissa enjoys spending time with her husband and enjoying time in the outdoors with family and friends.

Cover photo by Sean Patrick from Pexels

The Partnership of the Printing Industry and the Postal System

Author: Camille Lehmann, Marketing

To explore the relationship of the printing industry and the postal system, I needed to get expert insight from Nahan’s Postal Logistics Team. I had the opportunity to talk with Nahan’s Postal Logistics Manager, Gary LaBarre, to discuss the importance of the two entities working together for a common good. Gary’s career in print and logistics is a major asset to Nahan. After graduating high school, Gary started working at a printing company, unknowing that it would become his life-long career as he worked his way up in the industry, spanning forty-eight years. Gary has worked in the postal logistics division for forty-five of those and has dedicated over ten years to Nahan.

From the Press to the Consumers

A beautiful new catalog just rolled off the press, eager to be placed into a consumer’s hands to be used for its purpose. Before it can end up in a consumer’s mailbox, however, it must go through the postal system. As a result, the printing industry must have a relationship with the postal system to be able to take a finished product to its final destination – the people. Gary’s wealth of knowledge about both the printing industry and the postal system make him an excellent resource for brands that are new to the world of print.

“At Nahan, our goal is to get the best postage price possible and to get it to the consumers at the time they want it – not too early or too late.”

Gary LaBarre , Postal Logistics Manager at Nahan

In the next few questions and answers, we explore the logistics of working with the postal system to minimize cost for our customers.

1. There are various ways that a finished product can be shipped to a consumer. Three of the most common methods include co-mail, commingle, and drop ship. What are the differences between these methods?

  • Co-mail – This method is used for catalogs and flat-sized pieces. Multiple jobs are put together in one shipment, the idea being to enhance the pre-sort, which gives the customer the lowest postage price and deeper delivery to the USPS.
  • Commingle – This method is for letter-sized pieces and follows the same logic as co-mail. The shipments are intermixed with other customers to save money on postage in addition to deeper delivery to the USPS.
  • Drop Ship – This method consolidates pallets with other pallet jobs and then delivers it to postal facilities around the country.

2. Out of the three methods mentioned above, why is each beneficial to the customer?

  • Co-mail and commingle are beneficial because of their lower postage rate and delivery to the post office. If a customer has a smaller quantity, drop shipping would not be cost effective.
  • Drop ship is beneficial due to its low postage for large, geographically concentrated quantities, as well as the ability to hit a tight in-home window.

3. Why is timing so important in shipping a finished product?

Depending on what a brand is printing, there can be time sensitive information. For example, a company might be advertising a sale in a catalog or providing a limited time coupon code in a piece of direct mail. If a shipment gets delivered too late, the sale or coupon code will no longer be valid. Conversely, if a shipment arrives too early, customers are trying to order products that are not available in stores yet or score sales that are not set up in the system.

4. What is Informed Delivery? Why should companies sign up for it?

Informed delivery is a free service offered by the United States Postal Service, in which people can sign up to be notified of mail expected to be arriving soon. The service allows users to see a digital preview of their letter-sized mail and packages en-route to their mailbox. Users can access Informed Delivery on any computer or mobile device. It is beneficial to companies from a marketing standpoint. Companies can choose to participate in the Informed Delivery Interactive Campaign and include a link with the image. Companies then receive a summary report of users who clicked on links. While this marketing method is still growing, it is also relatively risk-free and does not eat up a marketing budget.

5. Overall, what is the essence of why the postal system is so crucial to the printing industry?

The printing industry could not exist without the partnership of the postal system. Without the USPS, your eye-catching and action-driving piece would never arrive to your consumer. To be a successful company, you must work with the postal system to deliver the best quality and service to the customers.

Minimized Postage Costs = More Consumer Reach for Your Money

When selling a product or service, no matter how wonderful it may be, marketing is what gets it out there. Print – whether in the form of catalogs, envelope packages, or self-mailers – is a significant contributor to a brand’s marketing strategy. Printing is all about a service that takes a brand’s vision and puts it on paper and makes it a reality. At Nahan, our job is to minimize their postage and transportation costs to allow them to mail as many pieces as possible for their money.

Curious about the current USPS postage rates? Check out our postage rate chart!

Contact us to learn more.

Bio: Camille Lehmann is on the Marketing team and started with Nahan in January of 2020. Camille is responsible for assisting in Nahan’s marketing strategies and goals. She is currently pursuing her master’s degree in Marketing with a specialization in Project Management. In her spare time, Camille enjoys writing, going to coffee shops, and spending time with friends and family.

How to Show ROI on Your Next Print Project

Author: Melissa Fransen, Marketing Manager

Hello fellow marketers! Whether you are new to marketing or have been in the field your entire career, there is one thing that we are all probably familiar with measuring for the campaigns we develop and execute; ROI. For social media marketing, the data is right at our fingertips as we can see impressions, click through rates, and engagement %. For email marketing, we can see open rates, clicks, and conversions. In Google Analytics, we can see website traffic driven from organic, direct, and referral sources, but what about print as a part of an omni-channel strategy? Here are some great ways to measure and show ROI on your next print project!

1. Use the Power of Your Data

 

Have you heard the term Variable Data Printing or sometimes referred to as VDP? If not, variable data printing allows your printed piece to be customized to the individual. Basically, it’s the opportunity for 1:1 marketing using print. With VDP, you can personalize the printed piece based on data, including everything from personalized imagery to custom offers. On a recent case study with one of our customers, when they personalized their mailing to the individuals they saw a 3X sales lift compared to a control group that was not personalized. What a huge success!

When you think about your next campaign, think about ways you might be able to use the power of your data. I know as a consumer, I love when marketing is tailored directly to me and my interests. I want offers and coupons that are relevant to what I purchase vs. a generic offer where I have no interest.

If you are using a coupon on your next print project, be sure to use an individualized offer code so you know the coupon was redeemed. This will also allow you to track redemption rates and sales per mailer.

Here are a few ideas for your next project:

  • Maps to the nearest store location
  • Abandoned cart item coupon
  • Offers specific to something your customer has purchased in the past
  • Special incentive for birthdays

 

2. Unique Landing Pages

 

By creating specific landing pages for your mailings, you can track the ROI from your landing page perspective and will be able to see how many people visit that particular page  There are a number of ways to drive consumers to your page; it might be a QR code or listing the URL in your text. To take it even further, you can also create a PURL (Personalized URL). To maximize your impact, create a compelling incentive for the recipient to visit the page to drive the biggest result.

 

3. Informed Delivery

 

Have you heard of Informed Delivery? If not, to sum it up, this is a relatively new FREE service from the USPS where individuals can sign up for daily emails of what is being delivered to them in the mail each day. I am personally signed up and I really like it since it gives me a glimpse of what to expect in my mailbox when I arrive home.

From a marketer’s perspective, when we set up Informed Delivery campaigns, we are able to attach an image to the printed piece (they call it a ride-along image) and a URL of your choice will also be attached to the campaign. In a nutshell, the individual that receives the email will see the URL and can click on the link to drive them to your site before they even receive the mail piece at home! The USPS will then provide a report of opens and click through for the campaign. When using this service, a marketer can drive a response before the mail even arrives in the mailbox – a great ROI advantage! Contact us to learn more about this great offering and the best part is that we can even help you get the campaign set up. The USPS offers postal incentives each year, and there have been a number of postal incentives for Informed Delivery recently, so be sure to check out the incentives as well, to see if you can qualify for a postal discount!

Are you interested in reviewing the case study that we referenced above? Contact us today for a copy! Also, if you are interested in learning how our customers are utilizing variable data to maximize their campaigns, request a sample pack today.

Bio: Melissa Fransen is our Marketing Manager. She started with Nahan in May of 2017. Melissa is responsible for Nahan’s marketing initiatives, which includes everything from conference planning to social media initiatives. In her spare time, Melissa enjoys spending time with her husband and enjoying time in the outdoors with family and friends.